Coin storage
The majority of customer Bitcoin funds are kept in our coin storage. These are multi-signature wallets, with private keys stored in different bank vaults.
2-Step Verification
Two-factor Authentication (2FA) is supported to provide another level of authentication and ensure complete peace of mind.
With 2FA enabled, you will add an extra layer of protection to your account: a one-time code that can only be generated on your smartphone.
Withdraw PIN
A personal identification number (PIN) is a security code for verifying your identity whenever you applying for withdrawal. This will add an extra layer of protection when making withdrawal in your account.
Security procedures
All web services and communication happens over SSL-secured (https) channels. Wallets are stored using PGP encryption. No individual has direct access to customer Bitcoin funds and regular auditing — both financial and security auditing — ensures that funds are always safe and fully accounted for.
All our employees pass a background check, receive security training and are required to adhere to the company security policy.
Data protected
All personally identifiable information, such as ID numbers, names and identity document scans, are encrypted and securely stored. Access to this information is logged and strictly controlled on a need-to-know basis.
